Twenty-five years of communication experience — distilled into blogs you can actually use. I write about the real challenges of internal comms, what works, what doesn't, and the ideas, tips, and templates that can help any comms pro or everyday leader land their message with more impact.
And it's not all business. I also share random musings, good stories, and thoughts that just feel good to read — because great communication is about connection, not just strategy.
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Having a plan is more than half the battle. With a good plan, a simple way to stay calm and communicate clearly in chaos might look like 3‑words “acknowledge, anchor, action”. You can use this method to prevent chaos before you start to panic.
Explain change using four straightforward questions: why it’s happening now, what it means for me, how you’ll support your team, and whether you’re still listening. Offering clear, honest, two‑way communication at every step.